Privacy Policy

Introduction

Welcome to AfriTech Loss Adjustors & Surveyors Limited. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your data when you use our platform, mobile application, and website.

1. Personal Information We Collect

When you use our platform and services, we may collect the following personal information:

• Name
• Email address
• Contact details (phone number, address)

2. How We Use Your Personal Information

The personal information we collect is used solely for the following purposes:

• Processing insurance claims

• Facilitating communication between the relevant parties, which may include the loss adjuster, the broker of the insured, and the insurance company of the insured

Your data will not be used for marketing purposes or shared with any other third parties beyond those required to handle the claims process.

3. Data Access and Sharing

The personal information collected will be accessible only to:

• The loss adjuster or assessor handling the specific claim

• The broker of the insured

• The insurance company of the insured

We do not sell, trade, or otherwise transfer your personal information to outside parties. Data sharing is strictly limited to these entities for the purpose of processing claims and managing insurance-related activities.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to ensure that your data is protected. This includes:

• Secure servers and encryption technologies to safeguard the information

• Restricted access to personal data, limited only to authorized personnel involved in the claims process

Despite our best efforts, please be aware that no security measures can provide absolute protection. We strive to use commercially acceptable means to protect your data, but we cannot guarantee its absolute security.

5. Data Retention

Your personal information will be retained for as long as it is necessary to complete the claims process and fulfill any legal, accounting, or reporting obligations. Once it is no longer required, we will securely dispose of the data.

6. User Rights

You have the right to access, update, or delete your personal information at any time. If you wish to make changes to your personal data or if you have any concerns regarding the information we hold, please contact us at the details provided below.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete the information immediately.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.